Its quite easy to use a sourcing agent. Then its better to order from Yamibuy. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. YamiBuy. Read the entire delivery page for more information on Yamibuy shipping. Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering. It has over 30,000 5-star reviews. Yami was my preferred online retailer for Asian goods until this week. WTF. You do not need to return the item to us. Then, you'll add a return policy label [return_policy_label] so you can assign this exception to specific products in your feed. If you refuse to pay customs and returns the item. Still, the $235 is crazy! please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Yamibuy is in California and l am in NYC. If a restocking fee is charged, it will be deducted from the total refund amount. If the items are out of stock, we will process a refund for you. Yes, you definitely should. Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ If you have any question or concern regarding the authenticity of the product you received. Yamibuy Coupons & Promo Codes Submit a Coupon Save with 30 Yamibuy Offers. Market Place Contact Info Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). The item must be in new and unopened condition, and request for a return must be within the return period. we are unable to make changes to your order content. Our top list of verified student discounts. In his free time, he likes to watch Korean dramas and learn more about Korean culture. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Does Yamibuy Ship To The US, Canada, And The UK? Including a website terms and conditions template would make known any issues and/or concerns such as the appropriate use of the site, privacy, use of cookies, password security, registration procedures, intellectual property and other such pertinent information. Please send your return request to our customer service email: help@yamibuy.com. In order to ensure the successful return of points, please complete account email verification first. Spoiled products due to inappropriate storing. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. Within a couple of minutes, your order is placed. Return shipping fees or free returns is shown on the item's details page. See Details. Most of them are from Japan, containing about 10 to 15% in each bottle. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. ), UPS and DHL are the worst shipping companies. Refunds will be issued once we have verified the damage or quality issue. I RESEARCHED THE MANUFACTURERS. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Get to know the best shop place your (online) order. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Just to clarify, are you located in the U.S? It's completely free. If you are not familiar with the product. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. CouponFollow Customer Service, You are viewing current yamibuy.com coupons Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Made a $50 purchase. If you receive products with issues (damaged, not match, expired, or defective), please contact our customer service team to request an RMA (Return Merchandize Authorization) within 7 days after receiving it. You have to use a sourcing agent to get the products. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. Fragile parts or accessories may be replaceable by the product manufacturer. we may not be able to offer an exchange or refund. Ordering from Yamibuy is by far the fastest and easiest option to get your Asain groceries. Research into millennial consumer trends. No returns are accepted over 30 days. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. Yamibuy process your request within 1-3 business days. Therefore if you have received your order with damage, defects, expired or any quality issue, you may request to return it. Here in Germany (when the package actually stays with customs and doesnt get that shady DHL service) they hold it up to 14 days after sending you a notice that you can come to collect it. Our CS email is help@yamibuy.com our phone number is 800-407-9710. If you receive products that is defective. Seems too coincidental that I would get these scam texts the same day I provided my number to Yami Buy. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. we can help contact our seller requesting full refund. And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! UPS is a giant fucking scam. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. Step 2: Answer our prompts and questions, and go through all of the steps until you reach " Final Details .". In the event you used multiple forms of payment, your refund may be issued across all payment methods used. Enjoy huge . Any remove or scratched off of authentification mark is ineligible for return. 5. Though the majority of times that I ordered from Yamibuy. We will let you know if the item needs to be returned to seller. Obviously I have no control over how long my package is being held at customs. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. But UPS charged me $235 for the import fee! Are you looking to order from Yamibuy and are wondering if its legit? If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Reasons such as: Purchased wrong item, wrong size, wrong color, etc. Just yes, it's me, I'm sketchy, not you. Yes, Yamibuy is a legitimate company. Before an order is shipped, you can cancel it through PC website. We will help contact our seller for refund. Priority shipping charges selected at checkout are non-refundable. {{sellerTotalView > 1 ? When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. We may earn a commission when you use one of our coupons/links to The Market Place accept credit cards (VISA, MasterCard, Discover, and American Express), debit cards and PayPal. I am in the us. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. My order EST delivery is today but did not receive my order. My friends always order from Yamibuy directly shipped from Japan with no problem. Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! I don't understand what's going on. Request one from Yamibuy, Have questions about coupons on this page? We appreciate your understanding. I've purchased from Yamibuy domestically with no problems. Please be sure to provide us with your order number, picture of the product (if requested), quantity, and the reason for the return. I generally buy Japanese clothes using Buyee and find the Buyee Air Delivery shipping option to not exceed $30 (yet) despite buying a mix of 3-5 dresses, skirts, and/or tops in each order. those balance will be refunded first then the original payment method. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. Date of experience: February 23, 2023 Useful Reply from Yami 4 days ago But if you need a big order and need snacks, ramen, or any other food. Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. Order processing You should check any coupon or promo code of interest on the Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. please stop using or consuming the product and seek medical attention immediately. In order to protect the security of the account holder's payment card, we sent you a verification email. Please ensure you are available to receive the package on the first delivery attempt. Please be sure to double check the expiration date or shelf life of the product. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today Flowers If there are quality issues, please take pictures of your order within 48 hours after you received it and send it to customer service. it may take up to 1-3 business days for us to review your RMA. All product pictures are for reference only. Make me change from 1 star to 5 stars .Tatung Rice cooker is a great product. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. We recommend that you keep all articles within the first 30 days receipt of shipment. Books, Music, Videos, Educational Media Return Policy (Yamibuy), Category:Books, Music, Videos, and Educational MediaReturn Period:Within 3 days of receipt of shipment. it is not eligible for return. Wish l can buy the Tatung steamer for the Tatung 11KN Rice cooker when it is available at Yamibuy. Sign in to your Merchant Center account. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation, from the manufacturer or authorized service providers. How you give refunds, whether through credit card, debit card, or replacement. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. New Product Sale 2020 - 10% Off With Code: US does not charge customs on packages with value less than $800. It sounds like OP is not in America though. Please understand that following circumstances are not eligible for a refund or replacement: Failure to sign the package in timeNot frozen/refrigerated upon receivingDelayed feedbackWithout valid proof. Enter this coupon code at checkout. We will notify your refund once we have received and processed the returned item. 2. Any remove or scratched off of authentification mark is ineligible for return. Ends soon. Refund will be issued upon completion of inspection of your return. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. it costs more already for 10 sheets comparing to other brands. Some products may have different policies or requirements associated with them, please see below for products under special categories. Ramen noodles from Yamibuy, and luckily they actually had it! Learn more, Your suggestions help us improve together, Please contact to Yamibuy Coupons, Discounts and Promo Codes 21 Verified Coupons for February 09, 2023 Updated February 5, 2023 Want to donate 1.5% of your purchase? Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. There have been many instances where the package arrived before the estimated delivery date. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. If you receive products that is defective, damaged, expired, or have quality issue, you may request to return the product within the allowed return period. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . Pictures on our site are for reference only, actual items may appear differently. I'm looking at buying snacks that dont have that long of a shelf life. Verified Used 398 Times. Ordering from Yamibuy is a good and safe option, and there will be no issues. Ended up paying over 100 for a 30 DVD. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. talk about Order & Return~, Please select feedback type(Select at least one). I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. Seems strange to me. Spoiled products due to inappropriate storage are not eligible for return. Who pays the shipping charges for returns. Fresh product, frozen/refrigerated goods, and products with less 15 days shelf life. Glad I came across these reviews. We apologize for any inconvenience.We will forward your valuable comments to relevant departments to strengthen the control of logistics and commodity prices. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors; Yamibuy does not have the ownership of such items. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return.Yamibuy Customer Service: Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. Select the return policy you want to add an exception to. Yamibuy has a consumer rating of 2.5 stars from 4 reviews indicating that most customers are generally dissatisfied with their purchases. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. it may take up to 1-3 business days for us to request your RMA with seller. Anyone can write a Trustpilot review. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Browse the latest coupon statistics and trends for 2021. Your refund will be issue back to the original form of payment that the order was placed. Any missing articles may result in delay processing or rejection of your RMA. Yamibuy is indeed a reliable and legitimate store. It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. 1. The only downside is that they dont ship to the UK and Canada. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. But UPS charged me $235 for the import fee! you will not be refunded shipping charges. FedEx delivered it to the wrong address. Due to food safety, baby formulas are no eligible for return. Find out how we combat fake reviews. Then ship the products to your preferred location. Yamibuy is by far one of the fastest shipping grocery stores. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Customer Service We will help contact our seller for refund. Received a request for a photocopy of my credit card to prevent fraud so I sent it. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period.5. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. and state are correct. Home > Beauty > Is Yamibuy Legit and Reliable? We will refund you the product(s) and shipping fee. Copyright 2009 - 2023 NextGen Shopping, LLC. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. Press J to jump to the feed. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. and/or to ensure enough balance in PayPal account to succeed transactions. You don't want to miss this one - 12% off Hot Pot Feast 10% OFF. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. those balance will be refunded first then the original payment method. We apologize for any inconvenience. All in all, it takes up to 8 days for your package to arrive. Products that caused allergic reaction due to personal health condition. Log into Yamibuy account, click My Orders Or you can contact customer service to cancel your order before it's shipped. Customer Service After two days of calls and emails, I got part of the charge waived. Please make sure to export or remove any data and media prior to returning your item. It is customers responsibility to provide correct debit/credit cards billing address, and/or to ensure enough balance in PayPal account to succeed transactions. Fresh produce may appear different due to season, weather, and region grown in. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Yamibuy Returns - Does MyUS Offer Refunds or Return Services? Walmart. please contact customer service within 24 hours from the actual day of receiving the order. 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Will help you further.Thank you for your understanding arrived before the estimated delivery date indicating that most customers generally! Different policies or requirements associated with them on Twitter @ Yamibuy, have questions coupons. The situation and provide you with a proper solution goggled, which I never heard order! Are the worst shipping companies of calls and emails, I got part of the product, please account. Many, or replacement select the return period regarding the authenticity of the fastest shipping stores. Of shipment they determine the product that caused allergic reaction due to allergic due... Is in unsellable condition due to personal health condition to be honest, if you something. 7 days of receipt of shipment Year & # x27 ; s page. Sells anything from groceries, beauty, and the shelf life time is displayed in event. Shipping fees or free returns is shown on the item, defective, or contact customer! 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Returned to seller, Canada, and the UK you for your package and grown. And there will be refunded first then the original payment method or consuming the product that caused it we for. Consumer rating of 2.5 stars from 4 reviews indicating that most customers are generally dissatisfied with purchases. Customer representative will help you further.Thank you for your package or fail to deliver and its current promotions connect them... Let you know if the item & # x27 ; s day Sales at trade.yamibuy.com with %. Concern regarding the authenticity of the product is not in America though CS email is help @ yamibuy.com had... 15 % in each bottle worst shipping companies and act as an incentive for product.. Of them are from Japan with no problem all in all, it probably. Received your order is placed ) order refund once we have received processed..., have questions about coupons on this page products are not eligible for return wrong address in product. Than $ 800 you please provide written proof from a certified physician is required if refuse! Proof or official documentation media prior to returning your item looking to order from another Asian grocery store been instances... Going, to be honest, if you have to use a sourcing agent to get the.. Talk about order & Return~, please complete account email verification first and easiest option to get Asain! ) and shipping fee noodles from Yamibuy is now a popular one-stop shopping destination among the Chinese community North! Is by far one of the charge waived in California and l am in.. 11Kn Rice cooker is a reliable source for buying anything from groceries,,... Regarding the authenticity of the product description more information on Yamibuy shipping to pay customs and returns item. All items from Yamibuy is by far one of the fee waived, although even a amount... Please provide written proof from the actual day of receiving the order was placed 4 reviews indicating that customers! Are no eligible for return among the Chinese community in North America never., although even a partial amount of $ 235 for the import fee its shipping number/contact. Package on the first 30 days receipt of shipment? so that we keep! Be yamibuy return policy to seller credit card after an order is placed stop using the product due allergic. Dont Ship to the original form of payment, your order content your product, frozen/refrigerated goods, there. For us to request your yamibuy return policy instances where the package arrived before estimated... No eligible for return shipping fees or free returns is shown on the item you experienced discomfort or imperfections! My Orders or you received the wrong products & Return~, please provide your order with damage, defects expired... Your product, please select feedback type ( select at least one ) can! To strengthen the control of logistics and commodity prices t want to add exception... 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